Shipping & Delivery

Effective date: October 18, 2025

Where we ship

We currently ship within the United States.

Processing time

Orders typically ship within 2–4 business days. During peak times or for limited-run drops, processing may take slightly longer. Pre-order items will show an estimated ship window at checkout and in your confirmation email.

Shipping methods & rates

Carriers and rates are shown at checkout and depend on destination and order size. Tracking will be emailed when your order ships.

Address issues

Please double-check your shipping address. If you need a change and the order hasn’t shipped yet, email us right away at james@supersafecapes.com.

Lost, stolen, or damaged packages

• Damaged on arrival: Contact us within 7 days with photos of the packaging and item.
• Marked delivered but not received: Check with household members and neighbors, then contact the carrier. If still unresolved, email us—we’ll help where we can.

Multiple items

Orders with both in-stock and pre-order items may ship together or separately; we’ll note the plan at checkout when possible.

Questions?

Email james@supersafecapes.com and include your order number.