Privacy Policy
Effective date: October 18, 2025
We respect your privacy. This policy explains what we collect, how we use it, and your choices.
What we collect
- Order & account info: name, email, shipping address, payment details (processed by our payment provider), order history.
- Support messages: emails you send us.
- Device & usage: basic logs (IP address, browser), and cookies for site functionality and analytics.
How we use information
- Process and deliver orders, provide support, and operate our website.
- Detect and prevent fraud or abuse.
- Send transactional emails (order confirmations, shipping updates). We only send marketing if you’ve opted in; you can unsubscribe anytime.
Sharing
We share information with service providers who help us run the business (e.g., payment processing, shipping, analytics). We may also share if required by law or to protect our rights. We do not sell your personal information.
Cookies
We use essential cookies (site features) and optional cookies (analytics). You can control cookies in your browser settings. If you block cookies, some features may not work.
Children
We sell to adults and do not knowingly collect personal information from children under 13. If you believe a child provided information, email us and we’ll delete it.
Your rights
Depending on your location, you may request access, correction, deletion, or a copy of your data, and object to or restrict certain processing. To make a request, email james@supersafecapes.com.
Data retention & security
We keep information as long as necessary to provide services and meet legal obligations. We use reasonable safeguards to protect personal data.
Changes
We may update this policy. We’ll change the date above and post the new version here.
Contact
Email: james@supersafecapes.com
Note: This page summarizes our practices in plain language. For legal terms of using the site, see our Terms of Service.